Customer Love: The Heart of Hawkes

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Educational technology affords flexibility. Software can be tailored for every course. Content can be developed on demand.

This service philosophy spawned the creation of a dedicated content development team, aptly named Customer Love.

Meet our Customer Love Team, who provide concierge-level service to support faculty customization needs. Learn about the process behind building custom questions and instructional content. Hear why this team is driven to help you expand your reach in the classroom and achieve your personalized goals through a combination of your ideas and our resources.

About the Presenter:

Sarah Allen is a Custom Product Specialist on the Customer Love Team. She began her career at Hawkes as a Content Editor but now works directly with our representatives and faculty to help customize software content for individual courses. Sarah has a background in engineering and in math education and loves putting both to work at Hawkes.